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Supplier Management Training Overview

This comprehensive supplier management course is designed to enhance your skills in effectively managing supplier relationships throughout their lifecycle. From supplier identification and qualification to building strong relationships, risk management, continuous assessment, and exit planning, this course covers it all. Learn how to leverage risk assessment techniques to rank suppliers and minimize the need for extensive audits. Gain valuable insights into determining whether a supplier is suitable for sole sourcing. Engage in practical exercises to create your own customized supplier scorecard tailored to your company's requirements and develop quality agreements that promote clear communication. Walk away equipped with strategies for ongoing supplier process performance monitoring and efficient management of nonconforming incidents and changes.

Learning Objective

  • Understand the benefits of effective supplier management.
  • Learn about the regulatory requirements for supplier management.
  • Understand how to develop a strategy for suppliers based on your supply chain
  • Be able to analyse the cost of manufacturing vs. purchasing.
  • Understand how to select a supplier or contract manufacturer.
  • Understand the basics of building a supplier relationship.
  • Be able to develop a quality agreement that provides valuable guidance.
  • Learn how to perform risk assessments on suppliers and how to make decisions based on that assessment.
  • Learn how to develop a plan for supplier performance monitoring.
  • Understand how to manage failures and how to work with a supplier for improvement.
  • Understand the methods of supplier assessment and when to apply each.
  • Learn techniques for auditing a supplier and for follow-up and closure of the audit.
  • Learn how to effectively manage supplier exits and the transition to a new supplier.

This live training seminar includes the following for each registered attendee:

  • A copy of the presentation slides
  • A certificate of training for attendee training records
  • 10 hrs of Instructor led interactive virtual session Live.

Training Agenda

DAY 1 Session 1

Objectives:

  • The Benefits of Effective Supplier Management
  • Case studies discussion
  • Key Components of a Supplier Management Program
  • Introduction and Objectives for the course
  • What are your expectations

Understanding Regulatory Requirements and Standards for Supplier and Contract Manufacturer (CM) Management:

  • United States Food and Drug Association (FDA) regulations and guidances

European Union (EU) directives and guidelines

  • International Standardization Association (ISO) standards
  • Examples of regulatory findings

*Includes break

Session 2

The Cost of Poor Quality from Suppliers and CMs:

  • How to speak management’s language

Strategic Management of Suppliers:

  • Developing a strategic plan based on your company and environment
  • To Purchase or to Manufacture In-house?
  • How to handle a make/buy decision

*Includes break

Session 3

Risk Management - A Lifecycle Approach:

  • Template for a risk assessment

Supplier qualification:

  • Selecting a Supplier or Contract Manufacturer
  • Obtaining information on suppliers
  • Tools for making the selection
  • How to use your strategic plan to make decisions
  • When to use a sole source supplier

*Daily Wrap-up and Discussion

DAY 2  Session 4

Supplier qualification:

  • Building a Relationships with a Supplier or Contract Manufacturer

Making your Supplier Quality Agreement a Great Resource:

  • Quality Agreement Template
  • Development of a Quality Agreement
  • Using your Quality Agreement

*Includes break

Session 5

Monitoring Your Supplier’s Performance to Reduce Risks and Costs:

  • Template for a supplier scorecard
  • Managing nonconforming events

Partnering with a Supplier or CM for Improvement:

  • Tools for improvement

Session 6

Supplier Assessments:

  • Desktop assessments
  • Supplier audits
  • Handling Supplier Transitions

*Seminar Closeout

Who Will Benefit

This course is ideal for professionals involved in supply chain management, quality assurance, regulatory compliance, and manufacturing. Specifically, the following individuals will benefit:

  1. Supply Chain Managers – Learn how to effectively manage and evaluate suppliers and contract manufacturers to ensure quality and compliance.
  2. Quality Assurance & Quality Control Professionals – Gain the skills to ensure supplier and contract manufacturer adherence to standards, certifications, and regulatory requirements.
  3. Regulatory Affairs Managers – Understand how to navigate the regulatory landscape when working with suppliers and contract manufacturers.
  4. Procurement Managers – Improve your approach to sourcing, supplier relationships, and ensuring contractual terms align with quality standards and regulations.
  5. Contract Manufacturing Coordinators – Learn to oversee and audit contract manufacturing processes, ensuring they meet organizational and regulatory requirements.
  6. Operations Managers – Understand how to optimize processes and prevent disruptions in manufacturing and supply chain operations.
  7. Product Development Teams – Gain insights into the importance of managing suppliers and contract manufacturers during the product development phase.
  8. Business Owners & Entrepreneurs – If you’re growing a business that relies on external suppliers and manufacturers, this course will help you navigate essential partnerships.
  9. Compliance Auditors – Learn how to audit and ensure compliance within the supply chain and contract manufacturing agreements.

This course is a must for anyone looking to strengthen supplier relationships, enhance contract manufacturer oversight, and ensure regulatory and quality compliance throughout the manufacturing process.

How to Attend:

All WCS Seminar live training programs audio and visuals are delivered via Go to Webinar with a basic system requirement of a computer with internet access. You do not require a Go to Webinar account to join WCS Seminar’ live training courses, participants receive an email invitation that provides the access you need to join the meeting.

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Know Your Faculty

Kelly Thomas, Head Of Quality Assurance (USA)


Highly experienced Quality Assurance / Quality Control / Regulatory Compliance leader with experience in API, biologics / biotech, both aseptic and terminally sterilized manufacturing processes, medical devices, drug / device combination products, and all pharmaceutical dosages (Sterile Injectable, OSD, Controlled Substances, Aerosols).

Over 20 years’ experience leading facility start-ups, PAI and Routine cGMP Surveillance inspections. Highly successful global regulatory and ISO compliance history with inspections including FDA, EMEA, IMB, JP, Health Canada, and ANVISA. Highly committed to implementing effective contract manufacturing, supplier management and Internal audit programs.

Strengths include developing staff, maintaining and developing budgets, implementing robust quality systems, communicating and implementing clear Key Performance Metrics (KPIs), conducting Quality Management Reviews and Executive Reports, implementing Lean Six Sigma programs, influencing and implementing positive change, and leading cross-functional teams.